Nationwide

CASE STUDY

World’s largest building society partners with Ricoh to manage print

Nationwide has transformed its enterprise-wide print service, reducing costs by £56,000 in three months

One of the key business services at Nationwide, the world’s largest building society, is managing print for around 700 high street branches and multiple administration centres. Through a partnership with Ricoh, Nationwide has transformed its enterprise-wide print service, reducing costs by £56,000 in three months, halving the print fleet and improving operations for staff.



"Before the Ricoh MPS we didn’t have much information about how print resources were being used across the business. But fast, accurate and detailed reporting from the Ricoh MPS is impressive. The level of information we are able to extract from Equitrac and @Remote makes managing print services easier and more efficient. For example, we can now put in place a much more accurate cross charging model, which was almost impossible before."


Paul Martin, Senior Operational Supplier Manager





Summary

  • Challenge: Governance and compliance, Digital workflows and processes, Information Security
  • Industry: Financial Services
  • Business size: Large business
  • Service Line: Managed Document Services, Business Process Services, Sustainability Management Services

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